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We require a 50% deposit on all items and for the balance to be paid prior to sending.
You can direct deposit to our bank account or phone through a credit card.
Credit Card charges - MasterCard & Visa Card +1.5%
- American Express + 3%
Full payment must be received prior to collection or postage of jewellery.
Items not paid for in full 2 months after the agreed completion date will be charged interest at 1.0% of the balance per calendar week.
Please allow 4/5 weeks production time. If you have a particular time requirement, please feel welcome to discuss it with us as we always try our hardest to fit to your time-table.
We ask to be able to check and clean jewellery bought from us at least once a year to check any wear and security of settings.
We are happy to receive you in-store for cleaning & polishing of jewellery made by us at any time.
This is a free service unless you require plating to any 18ct white gold items which attracts a $60 charge per item.
We ask that any repairs to items made by us are brought to us for any work required.
You can either download our sizing guide or request us to send our finger size kit to you.
We offer our clients 12 months free re-sizing, as fingers can change in different seasons and due to other factors.